Privacy Policy – Chehalis River Massage

Chehalis River Massage ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our services, including our website and SMS messaging program.

Information We Collect

We may collect the following information when you interact with our business:

• Name
• Phone number
• Email address
• Appointment and booking details
• Payment and billing information (when applicable)
• Any information you voluntarily provide through our website, phone, or SMS communications

How We Use Your Information

We use the information we collect to:

• Process and manage massage appointment bookings
• Provide customer support and respond to inquiries
• Send booking confirmations, updates, reminders, and service-related notifications
• Send occasional promotional offers if you have opted in to marketing messages
• Improve our services and customer experience

SMS/Text Messaging Policy

By providing your phone number and opting in, you agree to receive SMS messages from Chehalis River Massage. These messages may include:

• Booking confirmations
• Appointment reminders
• Reservation updates
• Payment notifications
• Customer service responses
• Optional promotional offers (if separately opted in)

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us directly at (360) 996-1748.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

Data Sharing

We may share your information only when necessary to:

• Process payments securely
• Comply with legal obligations
• Provide services through trusted vendors (such as payment processors or booking systems)

All third-party providers are required to protect your information.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse.

Your Choices

You may:

• Opt out of SMS messages at any time by replying STOP
• Request assistance by replying HELP
• Contact us to update or delete your personal information

Contact Us

If you have questions about this Privacy Policy or your data, contact us at: